Digital products

Happily Ever Studio sells digital products and no physical item is shipped. Because downloadable files and editable templates are supplied electronically for immediate access and permanent use, purchases are generally final after access or delivery, to the extent permitted by law.

Personalized products

Custom products are created using the information you provide. Once production begins, cancellation for a change of mind is generally unavailable to the extent permitted by law. If we make an error, we will correct it without charge.

When we’ll make it right

Please contact us if you paid but did not receive access, received the wrong product, found a corrupted or materially misdescribed file, were charged twice for the same order, or received a personalized file containing an error made by Happily Ever Studio.

Depending on the issue, we will restore access, correct or replace the file, or issue a refund when required by law or when the problem cannot be resolved within a reasonable time.

What is not normally refundable

Subject to mandatory consumer rights, refunds are not normally provided for change of mind after access; failure to review a listing’s sizes, formats or requirements; lack of familiarity with Canva; normal screen-to-print color differences; printing or scaling errors; purchaser-supplied spelling or information errors; event cancellation; or use with an undisclosed or incompatible third-party device or platform.

Right of withdrawal

Argentine law generally provides a ten-day right of withdrawal for distance contracts. Article 1116 of the Argentine Civil and Commercial Code provides exceptions for products made to a consumer’s specifications or clearly personalized, as well as computer files supplied electronically that can be downloaded or reproduced immediately for permanent use. Nothing in this Policy waives any right that cannot legally be waived.

How to request help

Email help@happilyeverstudio.com with your order number, checkout email, a short description and screenshots if useful. Contacting us first usually lets us solve technical delivery issues quickly, but it does not restrict your right to contact a payment provider or consumer authority.