1. Who is responsible for your information?

Happily Ever Studio operates from Larrea 1043, Ciudad Autónoma de Buenos Aires, Argentina. Privacy requests may be sent to help@happilyeverstudio.com.

2. Information we collect

Depending on how you use the website, we may collect your name, billing address, country, email address, telephone number if supplied, account details, order history, download activity, transaction confirmations, customer-support messages, reviews, IP address, browser, device, approximate location, cookies and security logs.

For personalized products, we may also receive names, dates, photographs, wording and event details that you voluntarily provide. Payment providers process your complete payment credentials under their own privacy terms; we normally receive confirmation and transaction identifiers instead of full card details.

3. How we use information

• to process, personalize and deliver orders;
• to manage accounts and My Files access;
• to answer questions, make corrections and resolve refunds;
• to process payments, prevent fraud and secure the website;
• to maintain tax, accounting and legal records;
• to improve website performance and understand aggregate use; and
• to send optional marketing only where permitted and consistent with your choices.

4. Children’s information

The website is intended for adult purchasers, not children. Personalized party products may include a child’s name, age, photograph or event details supplied by a parent, guardian or authorized adult. By submitting that content, you confirm that you are legally authorized to do so. We use it to fulfill and support the order, not for behavioral advertising. Please send only what is necessary.

5. Service providers

We share only the information reasonably needed by providers that help operate the store, including website hosting, WooCommerce, PayPal and other payment services, email and support tools, security and backup providers, professional advisers and delivery or editing platforms such as Canva when you choose to use them. We may also disclose information when legally required or necessary to protect rights, safety or the store against fraud. We do not sell personal data for money.

6. International processing

Some providers may process data outside Argentina. Where applicable, we use providers and safeguards intended to protect international transfers in accordance with Argentine data-protection rules. Their independent services are also governed by their own policies.

7. How long we keep information

We retain data only as long as reasonably necessary for delivery, support, fraud prevention, intellectual-property protection and applicable tax, accounting and legal obligations. Personalization materials are deleted or securely archived when no longer reasonably necessary, subject to backup cycles and legal requirements.

8. Security

We use reasonable technical and organizational measures designed to protect information. No online service can guarantee absolute security. Please protect your password and tell us promptly if you suspect unauthorized account access.

9. Your rights

Subject to applicable law, you may request information, access, correction, updating or deletion of your personal data and may withdraw consent from future optional processing. Under Argentine Law 25,326, access requests generally must be answered within ten calendar days and requests for correction, updating or deletion within five business days, subject to lawful exceptions. We may need to verify your identity.

The Agency for Access to Public Information (Agencia de Acceso a la Información Pública), the supervisory authority for Law 25,326, receives complaints concerning data-protection compliance. More information is available at argentina.gob.ar/aaip.

10. Cookies and external links

Cookies are explained in our Cookie Policy. External sites and platforms have independent privacy practices, and we encourage you to read their policies.

11. Contact and updates

We may update this Policy when legal, technical or operational requirements change. Privacy questions and requests may be sent to help@happilyeverstudio.com or by post to Happily Ever Studio, Larrea 1043, Ciudad Autónoma de Buenos Aires, Argentina.